Covers out of hours
It answers when you are closed, so the caller does not get a ringing tone and nothing else.
Voice assistant
Let nobody miss a ringing phone
The voice assistant takes the call, answers from the same knowledge base, finds a free slot and books it, and passes the call to your team when it should.
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The phone rings while your hands are full
Behind the counter, on the road, after closing. Every unanswered call is somebody who was trying to reach you.
Somebody always picks up
The assistant answers, replies from your knowledge base, and where a booking is wanted it finds a free slot in your calendar and records it.
What it does
From the start of a call to the end
Books into your calendar
Connect Google Calendar or Outlook; the assistant finds a free slot and creates the entry.
Transfers when needed
When the subject goes past what the assistant covers, the call moves to your team.
The same knowledge base
It uses the documents you already use in messaging. You do not maintain content in two places.
Step by step
How a call unfolds
These steps represent a sample booking call. The lines are illustrative, not a recording.
The assistant answers
Good afternoon, Blinkerbot. How can I help?
The call reaches the assistant once your line forwards to it. You write the greeting yourself.
How it works
Three steps to set up
- 1
Forward your line
The voice assistant runs over a SIP telephony connection. You forward your number to it, and we do that setup together.
- 2
Define the assistant
Set the greeting, the tone of voice and the subjects it is allowed to discuss.
- 3
Connect a calendar
If you want bookings taken, connect your Google Calendar or Outlook account.
Common questions
Can I use my own number?
Yes. The assistant runs over a SIP telephony connection, and you use your existing number by forwarding it there. We walk through the forwarding settings with you during setup.
Does the assistant handle the whole call?
No, you draw the line. When the subject falls outside it, or the caller asks, the call transfers to your team.
Can I see what was said?
When a call ends, a summary and transcript land in your workspace and can be opened from the inbox.
No more unanswered calls
Our team walks the voice assistant setup through with you.
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